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Tips for Choosing a CNC Machine Shop

No matter what type of CNC machining service you need, it’s important to choose a CNC machine shop with an impressive reputation. Like in any industry, such shops are not all the same. With just a bit of research, you can easily discover their differences in terms of experience, capabilities, pricing and even customer service. That’s why it’s important to do your research before choosing a CNC machine shop.

Location

The first thing you have to consider when looking for a CNC machine shop online is location. You can do this by searching on your zip code. Being in close proximity with the shop streamlines processes and allows you to establish a long-lasting business relationship with them.

Industry Experience

Look for a shop that has been in business for no less than five years and have knowledgeable staff. This industry is rather known for its competitiveness. Surviving it for half a decade means they must be doing a great job.

Client References and Online Reviews

Ask the shop for client references and pictures of their latest work. By talking to these people, you get first-hand information as to how the shop treats its clients. On top of that, you will know the work quality they can produce. Of course, pictures will help a lot. You should also ask whether their projects were completed on time and within the allotted budget. You don’t want to throw your schedule or your resources in disarray with a shop that could not provide accurate estimates.

Technology

CNC machine jobs can now be done faster, harder and with greater precision because of cutting-edge technology As a result, turnaround is improved, even for big production runs, and errors and defects are considerably reduced. On the other hand, it may also be beneficial to combine old and new machinery. A shop that provides a variety of services must also have a variety of machines to make them possible. Make sure you ask what machines they plan to use for your project and how these function. Remember, the wrong machine can delay the completion of the job and/or increase your costs, so you should really be as clear about this as possible.

Customer Service

Finally, observe how easy or hard it has been to get in touch with people at the shop from your first contact. Are they always around? How long does it take them to return your calls or reply to your SMS or emails? Are you confident in the knowledge of your project manager? Rapport is important and can even be crucial, especially if you’re looking at a long-term relationship with the shop. If they seem to have an “attitude,” don’t think twice about looking for a new prospect.

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